FAQ

Questions about your New Hampshire Lottery Second Chance Account

Q: How do I update my personal information that I submitted when I registered?
A: Log in using the email address and password that you registered when you joined. Then click on My Profile to go to your player account page and make any needed updates. Click Submit at the bottom of the form when you are finished.

Q: What should I do if I can't remember my password?
A: Reset your password.

Q: What should I do if I encounter a problem with the New Hampshire Second Chance website?
A: Click on Feedback to submit your question or problem. We will assist you via return email. The more details you can provide the better chance we will have of quickly resolving an issue.

Questions about Entries and Tickets

Q: Which instant tickets are eligible for JAMES BOND Lottery Challenge Second Chance Drawings?

A: Any winning or non-winning James Bond 007™ ticket (Game Number 1466) that you purchase during the sales period of the game is eligible. One ticket is required per entry.

Q. Is there a limit of how many tickets can be entered?

A: Yes, there is a limit of 25 tickets per day.

Q: How do I enter my non-winning JAMES BOND 007™ instant tickets?

A: Create a New Hampshire Lottery Second Chance account if you don’t have one already, then log in with the email address and password that you used to register. Once logged in, click on JAMES BOND Lottery Challenge Second Chance Drawings link and then click on Submit Entry to enter your winning or non-winning James Bond 007™ tickets (Game Number 1466) per the entry instructions.

Q: Can I scan my tickets in JAMES BOND Lottery Challenge Second Chance Drawings using my mobile device?

A: No

Ticket Entry Instructions

Q: Can I enter JAMES BOND Lottery Challenge Second Chance Drawings more than one time?

A: Yes, you may enter a drawing as many times as you wish, with a limit of 25 tickets per day.  Each entry requires the submission of a winning or non-winning James Bond 007™ ticket (Game Number 1466) that has not yet been submitted.

Q: How can I be sure that my internet entry has been submitted?

A: When you submit an entry, a record of it appears on the My Entries page. If you see the entry there, you can be assured that it is in the system.

Q: What happens if I submit my entry after the deadline for one of JAMES BOND Lottery Challenge Second Chance Drawings?

A: Entries not received by the specified deadline for a drawing will be automatically entered in the next scheduled drawing. Entries received after the final entry deadline will not be eligible for any JAMES BOND Lottery Challenge Second Chance Drawings.

Q: What happens to the entries that are not drawn in one of JAMES BOND Lottery Challenge Second Chance Drawings? Are they retained for future drawings?

A: No. Only entries submitted during the entry period for one of the drawings are eligible for that one drawing.

Q: Can I throw away my tickets after submitting them into one of JAMES BOND Lottery Challenge Second Chance Drawings?

A: Yes, you may dispose of tickets after verifying that your entry has been submitted.

Q: Can I mail in my entries?

A: No. Entries for JAMES BOND Lottery Challenge Second Chance Drawings must be submitted through the internet.

Q: I live out of state. Am I eligible to enter JAMES BOND Lottery Challenge Second Chance Drawings?

A: Yes. However, you must submit your entry from a device located in New Hampshire.

Questions about Winners

Q: What are my chances of winning a prize in JAMES BOND Lottery Challenge Second Chance Drawings?

A: Your odds of winning are based on the total number of entries that are received for a drawing and the total of your entries.

Q: How will I be notified if I win one of the prizes in JAMES BOND Lottery Challenge Second Chance Drawings?

A: Winners are notified by the New Hampshire Lottery or MDI, its fulfillment agent. Following the verification of winners in each drawing, you can view the winners' names and hometowns on JAMES BOND Lottery Challenge Second Chance Drawings website by clicking on Drawings & Winners.